Product Warranty for 432 Audio

Please register your warranty with 432 audio by completing the form and uploading your receipt so we can provide the best support possible. By purchasing a 432 audio product, the warranty period begins from the date of purchase.

You can register your warranty with 432 audio here: https://432audio.com.au/register-your-product.

All warranties are provided by 432 audio and are extended only to the original end-use purchaser or gift recipient, and not to any other party or transferee. This 432 audio warranty is in addition to other consumer rights and remedies you have under the Australian Consumer Law, which includes all guarantees associated with our products.

Every 432 audio product comes with a 12-month manufacturing faults warranty that safeguards you against defects in workmanship. The 432 audio warranty offers a 12-month replacement for manufacturing faults, limited to end-users only. End-users must provide a receipt as proof of purchase from an authorized dealer or retailer.

All warranty claims will be assessed upon submission. Warranty claims will only be granted if 432 audio receives the device and confirms the manufacturing fault through diagnosis. If the product fails to meet the specifications advertised on the product packaging or user manual, and/or a manufacturing fault is confirmed by an authorized service technician, 432 audio agrees to provide a replacement. If the product is no longer available or has been replaced with a comparable model, 432 audio will offer a suitable substitute.

Please note that the warranty is limited to manufacturing faults and does not cover:

- Faults due to normal wear and tear.

- Impact damage (including all forms of tension and compression).

- Accidental damage.

- Faults caused by improper use.

- Damage from liquids or other substances.

- Disassembly of the product.

- Modifications made to the product.

- Software incompatibilities or external software errors.

- Products acquired from unauthorized dealers or secondhand purchases.

- Defects based on personal preferences or judgments.

Making a Warranty Claim:

Dealers and retailers are authorized to manage warranty claims for an end-user if they are the original place of purchase. Alternatively, you can directly contact 432 audio at 1300 432 283 or support@432audio.com.au for assistance with your claim.

To make a warranty claim, proof of purchase must be provided. If proof of purchase is not supplied, your warranty claim may be denied. Acceptable proof includes a tax invoice from an authorized retailer or dealer, or a bank statement showing the purchase date.

End-users are responsible for shipping costs related to returning items. Products must be packed appropriately to prevent damage during shipping. 432 audio will not be liable for any damage incurred during the return process. Standard return shipping will not incur any costs for the end-user.